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Terms of Service

Last Updated: October 15, 2023

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Maple Architectural Tours ("we," "us" or "our"), concerning your access to and use of our website and services.

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these Terms of Service, you may not access the website or use our services.

2. Use of Services

2.1 Eligibility

To use our services, you must be at least 18 years of age or have the permission and supervision of a parent or guardian. By using our services, you represent and warrant that you meet these requirements.

2.2 Account Registration

Some features of our services may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities

You agree not to:

  • Use our services in any way that violates any applicable federal, provincial, local, or international law or regulation
  • Use our services for the purpose of exploiting, harming, or attempting to exploit or harm minors
  • Send, upload, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
  • Impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Use our services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the services
  • Use any robot, spider, or other automatic device, process, or means to access our services for any purpose, including monitoring or copying any of the material on our site
  • Use our services for any commercial purpose without our prior written consent

3. Bookings and Payments

3.1 Booking Confirmation

Your booking is confirmed once we have sent you a confirmation email and received full payment, unless otherwise specified.

3.2 Payment Terms

Payment for all tours must be made in advance, unless alternative arrangements have been explicitly agreed to in writing.

We accept credit card payments, debit cards, and e-transfers. All payments are processed securely through our payment processors.

3.3 Pricing and Taxes

All prices are in Canadian dollars and include applicable taxes unless otherwise specified.

We reserve the right to modify prices at any time. Any price changes will not affect bookings that have already been confirmed.

3.4 Cancellation and Refunds

Our cancellation policy is as follows:

  • Cancellations made more than 7 days before the scheduled tour: Full refund minus a 10% administrative fee
  • Cancellations made 3-7 days before the scheduled tour: 50% refund
  • Cancellations made less than 3 days before the scheduled tour: No refund

In case of inclement weather or other circumstances beyond our control, we may reschedule the tour or offer a full refund at our discretion.

4. Intellectual Property

4.1 Our Content

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes.

4.3 Restrictions

You may not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as permitted by these Terms of Service
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our website
  • Access or use for any commercial purposes any part of the website or any services or materials available through the website

5. User Contributions

Our services may contain message boards, chat rooms, personal profiles, forums, or other interactive features that allow users to post, submit, publish, display, or transmit content or materials.

By providing any user contribution, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns, the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

You represent and warrant that your user contributions comply with these Terms of Service and that you own or control all rights in and to your user contributions.

6. Disclaimer of Warranties

Your use of our services is at your sole risk. Our services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

7. Limitation of Liability

In no event will we, our affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, including but not limited to direct, indirect, special, incidental, consequential, or punitive damages, arising out of or in connection with your use of our services.

8. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of our services.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of or related to these Terms of Service or our services shall be instituted exclusively in the courts of the Province of Ontario.

10. Changes to Terms of Service

We may revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when we post them.

Your continued use of our services following the posting of revised Terms of Service means that you accept and agree to the changes.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Maple Architectural Tours
123 Architecture Avenue
Toronto, ON M5V 2K4
Canada

Phone: +1 (416) 555-7890
Email: [email protected]
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Showcasing Canada's most beautiful modern architecture through expert-guided tours and educational experiences.

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